Training Courses/Workshops
Economic Target ....
In the current economic climate businesses have to be even more efficient and resourceful as they are constantly facing new challenges with the financial markets being so unstable. It is essential to ride the storm whilst at the same time prepare for the future with strategic planning and cautious investments.
Target Search and Selection specialise in sales recruitment and through extensive interaction with both employees and employers they have identified various market trends and constantly see the returned value of investing in your staff.
Target are creating a cost effective solution to employers and are now able to offer the complete package and become a "one-stop-shop" from Recruitment, Training, Match funding, Management Consultancy to 1-2-1 Coaching which, will be aimed at all levels of business from start up companies to corporate organisations.
Setting Sights on Success
(Over a two-day period)
Aims
To develop a clear and concise understanding of good Customer Service, by maximising interpersonal skills to create a better customer experience and providing a consistent quality service. Identifying and enhancing the art of conversation through simple communication channels.
Objectives
By the end of this two-day workshop participants will have:
- Identified areas of personal development and completed an action plan for future skills development
- Experienced opportunities for practising skills in a safe and confidential environment
- Recognised how to build repeat business through effective customer relationship management
- Explored how to influence buying decisions and choices through positive language use
- Explored effective rapport building and communication skills
- Enhanced listening techniques
- Investigated the power of behaviour and how it influences the customers interaction
- Developed an awareness of how to control each customer interaction using conversational framework
Field of Vision
(Over a two-day course)
Aims
To develop personal clarity and direction within your field of vision. This is a sales course for sales and non-sales people.
Objectives
By the end of this workshop candidates with have a knowledge and understanding of:
- Learning techniques in open/closed ended questions
- Brushing up on Presentation skills and pitching techniques
- Traditional thinking patterns and how to change your thinking patterns to become more effective
- Identify how you can use creative and brainstorming techniques to find solutions to problems
- Experienced opportunities for practising skills in a safe and confidential environment
- Identified areas of personal development and completed an action plan for further developing these skills in the workplace
- Strategic thinking patterns for key skills development
- Implementing short and long term thinking awareness
- Analysing creative and logical thinking
- Sourcing and developing vision in specified areas
- Assessing your natural creativity and applying it to your fields of vision
- Personal organisational abilities to express vision in your chosen field
Keeping Your Aim On Target
(Over a two-day workshop)
Aims
To use the key communication skills on different behaviour types to achieve successful working relationships and remain on target with your goals
Objectives
By the end of this workshop candidates with have a knowledge and understanding of:
- To understand the communication skills required for developing successful working relationships
- To understand the different behaviour types and how to influence them in relationships
- To understand the power of assertive and negotiating techniques required to influence working relationships and manage conflict
- Explored personal knowledge, attitude and benefits and experience how these impact on day-to-day working relationships
- Implementing motivation and moral internally and externally
Comprehensive Communication
(Over a three-day workshop)
This course is designed for new and experienced managers who need to develop their management skills. This course will help to develop skills and techniques aimed at high-end management to help increase the levels of commitment and performance of their employees.
Aims
To understand the role of a manager and distinguish between the need to use management skills or to use leadership skills to create a successful team.
Objectives
By the end of this workshop candidates with have a knowledge and understanding of:
- Plan for the impact of change in the workplace
- Motivate your Employees effectively
- Identify your preferred style of management
- Use various interpersonal and management models as an aid to effective management
- Identify appropriate leadership styles for various situations and tasks
- Grow and manage an effective team
- Define the qualities and skills of a coach
- Select the appropriate coaching style for the individual situation
- Support the development of a coaching culture in the workplace
The following topics will be covered...
- External pressures on their business and the need for change
- The human affect of change and communication
- Management and leadership styles
- Motivation theories and techniques
- Team growth and development through affective communication
- Creating a coaching culture
- Coaching styles and approaches
- Preparing and running a coaching session
Target Tailoring
Having top performing sales people is essential to a company achieving its goals. Even the best performing sales person can get "stuck in a rut" or benefit from refreshing their sales skills. At Target, we don't produce a "one size fits all" but take the time to help you identify sales training needs and develop sales training programmes to meet your objectives. We understand that training needs to deliver results and we can provide a follow up programme to measure the impact of the course and to support sales people in implementing any action plans.
Our Senior Sales Training Consultant will meet with you and advise you on your company training needs and then create a bespoke package to suit your requirements. Depending on your company needs and available training timescale Target will advise you on the duration of the course, this may vary from one, two or three days.
Refresher Courses
Follow up courses lasting for one day only.
A revisit on key skills learnt on a previous course as a gentle reminder for an on-going development programme. Motivation is key and it is essential to educate and inspire your staff- this course is often used as a "top up" on all three levels as a refresher, motivational and educational.
1-2-1 Coaching
Personal and direct fast track programmes available for private tuition. Focused and specialised training aimed at all levels of sales professionals.
Course/Match Funding
Management Consultancy